We are committed to safeguarding the privacy of our clients and website visitors; this policy sets out how Lucy Behrens Jewellery will treat your personal information.
1. WHAT INFORMATION DO WE COLLECT?
We may collect, store and use the following kinds of personal information:
information about your computer and about your visits to and use of this website (including but not limited to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
information relating to any transactions carried out between you and Lucy Behrens Jewellery on or in relation to this website, including information relating to any purchases you make.
information that you provide us for the purpose of subscribing to our email newsletters (including name and email address);
any other information that you choose to send to us.
2. USING YOUR PERSONAL INFORMATION
Personal information submitted to Lucy Behrens Jewellery via this website will be used for the purposes specified in this privacy policy.
We may use your personal information to:
administer the website;
send you goods purchased via the website;
send statements and invoices to you, and collect payments from you;
send you general communications;
send you our email newsletter. (you can opt-out at any time)
keep the website secure and prevent fraud;
verify compliance with the terms and conditions governing the use of the website.
Except as provided in this privacy policy, we will not provide your information to third parties.
3. TRANSACTIONS
All website financial transactions are are handled through our payment services provider, Stripe and Paypal unless requested otherwise, to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.
4. DISCLOSURES
We may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise or defend our legal rights.
5. SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
6. POLICY AMENDMENTS
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
7. YOUR RIGHTS
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending us an email. You may opt-out of our email newsletter at any time via the link supplied in every email.
8. CONTACT
If you have any questions about this privacy policy or our treatment of your personal information, please get in touch with us by email:
To process an order, we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. Lucy Behrens Jewellery employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data. All credit card details that are given to us by you the customer are done so on a secure server using RMS or PayPal. The transfer of the purchase details are encapsulated using their encrypted and digitally-signed protocol. This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof. Please note, we do not store any financial information from you. Lucy Behrens Jewellery assumes no liability for any financial loss caused by the use of these services.
